Contact us in Australia

This page lists all JB contacts for users in Australia.

Reach us by email, live chat, phone, messengers, or our social networks.

Support is in English, chat replies in under two minutes, and JB email is answered in a few hours.

120% match bonus + 100 FS

Ways to reach us and the JB contact number

You might reach out about partnerships, media or marketing, and we also handle affiliates, corporate queries, legal details, and investor proposals.

For account or game issues, live chat is quickest, or use our JB email address for detailed requests.

Communication Method	How to Contact Us	What Questions Should You Ask
Live chat	Official on-site chat widget, bottom-right of the page. 24/7. Average wait under 2 minutes.	Urgent account issues. Login, verification, deposits, withdrawals. Game errors on the platform.
Email support	[email protected]. 24/7. Attach files. Replies in 2–4 hours.	Detailed requests. Documents. Identity checks. Payment reviews. Complaint handling.
Phone	+61 2 8015 3900. 8am–10pm AEST, 7 days. Local rates apply.	Quick guidance. Urgent lockouts. Basic questions. No account changes are made on calls.
WhatsApp	+61 488 123 456. 24/7. Replies in about 15 minutes.	Short questions on mobile. Status checks. Link confirmations.
Telegram	t.me/jbcasinoau. 24/7. Replies in about 15 minutes.	Service updates. Short questions. Do not share full IDs.
X	https://x.com/jbcasinoaucom. Monitored daily. Replies in 2–6 hours.	Follow updates. Send a message for general queries. No account data.
Affiliates	[email protected]. Business hours. Reply within 1 working day.	Program applications. Tracking setup. Payout queries.
Media	[email protected]. Reply in 1–2 working days.	Press requests. Interviews. Brand assets.
Legal and compliance	[email protected]. Reply in 2–3 working days.	Notices. Terms and policies. Regulatory questions.
Investor relations	[email protected]. Reply in 2–3 working days.	Proposals. Due diligence. Corporate information.