AML and KYC overview for Australian users

The platform applies identity check processes and AML security measures to verify each account holder, prevent fraud, and deter financial crime. These steps support responsible gaming and transparency in Australia.

• Fair play and equal conditions for all users
• User safety and account protection
• Transparency over verification, monitoring, and reporting obligations
• Compliance with regulatory requirements set by Australian law and AUSTRAC

Every new user must complete ID verification before accessing services. Additional checks may be requested at any time to confirm information or meet reporting obligations.

• Government-issued photo identification
• Proof of residential address
• Evidence that the payment method is owned and controlled by the account holder

The service follows a risk-based program to prevent money laundering, terrorism financing, and other illegal activity. Controls are aligned to the AML/CTF Act and AUSTRAC guidance.

• Transaction monitoring and review of user activity across the platform
• Automated detection rules that flag suspicious activity and unusual patterns
• Enhanced due diligence for higher-risk profiles, events, or jurisdictions
• Checks and approvals for large or unusual transfers and cashout requests
• Customer risk scoring that informs the level of oversight
• Sanctions and politically exposed person screening against reliable sources
• Reporting to AUSTRAC when required by law, including suspicious matter reports and other reporting obligations

To protect users and uphold AML controls, certain conduct is not allowed on the platform. Restrictions apply to behaviours that undermine identity checks and account protection.

• Creating more than one account or impersonating another person
• Submitting forged, altered, or stolen documents
• Any attempt to launder proceeds of crime or fund illegal activity
• Manipulating systems, games, markets, or payouts
• Sharing, selling, or otherwise transferring account access
• Using third-party cards, wallets, or bank accounts
• Misrepresenting identity, age, residency, or source of funds

Breaches of these rules may lead to immediate safeguards to protect users and the service. Actions depend on the assessed risk and applicable legal obligations.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and up-to-date personal data and complete ID verification within the timeframes advised. All additional document requests must be met promptly to satisfy regulatory requirements. Only payment instruments owned by the account holder may be used for deposits and withdrawals. Users should report suspicious activity immediately and cooperate during any review. Reasonable security measures such as strong passwords and protected devices are expected for continued account protection.

The platform maintains fair play and transparency to protect users and the integrity of wagering. These standards support responsible gaming alongside AML and KYC controls.

• Compliance with KYC and AML standards applicable in Australia
• Confidentiality and protection of personal data under privacy laws
• Ongoing monitoring for suspicious activity and risk indicators
• Prevention of manipulation, collusion, and other unfair behaviour
• User support for safety and verification queries
• Shared responsibility between the service and each account holder
• Equal conditions for all users across games and markets