Terms for Australia Users of JB

By using the platform, you confirm that you have read and accept these terms, the privacy policy, the responsible gambling policy, any sport or event rules, and any bonus rules that may apply.

Eligibility and registration

• You must be at least 18 years old and located in Australia where betting is allowed.
• You must complete registration and verification, and not be subject to self-exclusion or betting prohibition under any Australian law or order.
• One account per person. Accounts are personal and cannot be transferred or shared.

Changes to terms

• JB may amend these terms to reflect legal, regulatory, security, or operational requirements.
• Updated terms take effect when posted. Continued use of your account means you accept the changes.

Proper use of the services

• Do not misuse the site, app, markets, or data. Prohibited conduct includes fraud, arbitrage through multi-accounts, use of automated tools, and interference with systems.
• We may suspend or close accounts for breaches, suspected fraud, regulatory requests, responsible gambling concerns, or AML/CTF reasons.

Intellectual property and content protection

• All trademarks, odds displays, data, and content are protected. You may use content for personal, non-commercial purposes only.
• Scraping, reproducing, or redistributing markets, results, or prices is not permitted without written approval.

Liability and consumer rights

• Nothing limits rights that cannot be excluded under the Australian Consumer Law.
• To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses, or for losses arising from service interruptions, event cancellations, or third-party failures.
• If we are liable, our maximum liability is limited to the re-credit of the stake for the affected bet.

Governing law and disputes

• These terms are governed by applicable Australian laws and the laws of the state or territory relevant to your account.
• Raise complaints through our support channel first. If unresolved, you may escalate to the relevant state or territory regulator as permitted. JB will cooperate with any lawful investigation or dispute process.

These general rules apply to all bets, subject to any sport-specific or event-specific rules shown on the market page.

Who may place bets

• Only verified customers who are 18+ and located in Australia where betting is allowed may place bets.
• We may set per-account limits to support responsible gambling.

Bet acceptance and odds

• A bet is accepted when a bet receipt with a unique reference appears in your account history.
• Odds may change before acceptance. If the price changes, the bet slip will prompt you to accept the new odds before the bet is placed.
• We may refuse a bet, part of a bet, or restrict markets to manage risk or comply with regulation.

Minimum and maximum stakes; payouts

• Minimum and maximum stake amounts vary by market and sport and are displayed on the bet slip.
• Maximum payout caps may apply to a market, event, or sport. Limits are disclosed in market rules or on the bet slip.

Settlement and calculation of returns

• Bets are settled on the official result as published by the sport’s governing body or relevant authority at the time of settlement.
• Where a dead heat occurs, stakes are reduced proportionally and returns are calculated on the reduced stake at the odds taken.
• Racing deductions: if there are scratchings, industry deduction tables may apply and returns may be adjusted accordingly.
• For abandoned or postponed events, settlement follows the sport rules on the site. Where no rule applies, bets may stand if the event is completed within a reasonable period; otherwise, they may be void.

Cancellations, palpable errors, and voids

• Once accepted, a bet cannot be cancelled by you.
• If an obvious pricing or market error occurs, we may void the bet or settle at the correct price that was available when the bet should have been placed.
• Bets placed in breach of these terms, responsible gambling restrictions, or AML/CTF rules may be void and any returns withheld.

In-play betting restrictions (Australia)

• Online in-play betting on a sporting event is restricted in Australia under the Interactive Gambling Act 2001.
• Where permitted, live bets may be taken by telephone. Any such bets must comply with applicable state or territory regulations.

Bonus bets and promotions

• Bonus bets or bonuses are subject to separate promotional terms, including eligibility, expiry, and any wagering requirements.
• For bonus bets, the stake is not returned in any winnings unless stated otherwise in the bonus terms.

These rules cover deposits, withdrawals, and related transaction processes for your account.

Deposits

• Accepted methods may include debit cards, PayID, bank transfer, BPAY, and approved e-wallets. Method availability can vary.
• Credit cards and digital currencies are not permitted for online wagering deposits in Australia under current law.
• Deposit limits may apply per transaction, per day, or per method. Fees from your bank or payment provider may apply.
• Funds are usually credited instantly for debit cards and PayID. Bank transfers and BPAY can take 1–3 business days.

Withdrawals

• Withdrawals are paid back to the original deposit method where possible, otherwise to a bank account in your name.
• Processing begins once verification checks are complete and any bonus requirements are met.
• Standard timeframes: internal review up to 24 hours, then 1–3 business days to reach your bank, subject to your bank’s processing.

Verification and security (KYC/AML)

• We must verify your identity under AML/CTF laws. Until verification is complete, deposits, bets, and withdrawals may be restricted.
• If verification is not completed within mandated timeframes under the National Consumer Protection Framework, the account may be suspended.

Restrictions, reviews, and reversals

• We may place holds, request source-of-funds information, or delay a payment to comply with AML/CTF or fraud controls.
• We may cancel or reverse a transaction where required by law, where a chargeback occurs, or where a payment error is identified.

Fees and currency

• JB does not typically charge deposit or withdrawal fees, but reserves the right to do so. Third-party charges may apply.
• All transactions are in Australian dollars unless stated otherwise.

Betting should be recreational. We provide tools and information to help you manage your activity and protect your account.

Player control tools

• Deposit limits: set daily, weekly, or monthly limits. Reductions take effect immediately; increases take effect after a cooling-off period.
• Time-outs: take a short break from betting for a chosen period.
• Self-exclusion: exclude yourself for a minimum period or permanently. We will close the account and prevent bets during the exclusion.
• Activity statements: read summaries of your spend, bets, and net outcomes over selected periods.
• Communication settings: opt out of marketing and bonus offers at any time.

Support and assistance

• National Gambling Helpline: 1800 858 858 (24/7)
• Gambling Help Online: gamblinghelponline.org.au
• State and territory services provide counselling, financial advice, and support programs.

If you have set limits or self-excluded, we will apply relevant restrictions to your account and may cancel pending bonuses where required by law.

We operate under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and associated Rules. Our controls are designed to prevent misuse of the services.

Customer due diligence

• Identity verification is required. We may request government-issued ID, address evidence, and date of birth checks through approved data sources.
• Enhanced checks may apply, including PEP and sanctions screening, and source-of-funds or source-of-wealth enquiries.

Monitoring and detection

• We monitor transactions and betting patterns for unusual or suspicious activity, including rapid deposits, structuring, third-party funding, or patterns consistent with fraud.
• We file reports to AUSTRAC where required, including suspicious matter reports and threshold transaction reports.

Restrictions and consequences

• We may delay, refuse, or block transactions; freeze funds; suspend or close accounts; or void bets where AML/CTF concerns arise.
• Where the law requires, we may not inform you about certain AML/CTF actions taken.

JB will maintain records for statutory periods and will cooperate with lawful requests from AUSTRAC and law enforcement.

We handle personal information under the Privacy Act 1988 and the Australian Privacy Principles.

What we collect

• Identification details: name, date of birth, address, contact details.
• Account and betting data: registration information, deposits and withdrawals, bets, preferences, and device data.
• Verification data: ID document numbers, match results from credit reporting bodies or verification providers.
• Technical data: IP address, cookies, analytics, and security logs.

How we use data

• To provide and operate your account and services, verify identity, process payments, settle bets, and manage bonuses.
• To comply with legal obligations, including AML/CTF reporting and responsible gambling requirements.
• For security, fraud prevention, service improvement, and customer support.
• For marketing where permitted; you can opt out anytime.

Disclosure and overseas transfers

• We may disclose information to payment providers, KYC vendors, sporting bodies, regulators, AUSTRAC, law enforcement, and service providers under contract.
• Some providers may be overseas. We take steps to ensure comparable protections for transferred data.

Your rights

• Access and correction: request access to your personal information or ask us to correct it if inaccurate.
• Marketing choices: opt out of direct marketing communications at any time.
• Complaints: raise privacy concerns to us. If unresolved, contact the Office of the Australian Information Commissioner at oaic.gov.au.

We retain records for as long as required by law and for legitimate business purposes, then securely delete or de-identify them.

We apply technical and organisational measures to protect your information and account.

Technical safeguards

• Encryption in transit using modern TLS.
• Segmented networks, strict access controls, and regular vulnerability testing.
• Continuous monitoring for unusual activity and automated alerts.

Account protection

• Two-factor authentication is available and recommended.
• Strong password rules, session timeouts, and device checks help secure your account.
• You are responsible for keeping login details secret and for the activity on your account. Tell us promptly if you suspect unauthorised use.

Incident response

• We maintain an incident response plan. Where required by law, we will notify you and relevant authorities about eligible data breaches.

Security practices are reviewed and updated to reflect current legal, operational, and risk requirements.